Frequently Asked Questions
Frequently Asked Questions For Investment Advisory Services
Yes. The Trading Mitra is the trade name of SR Alpha Investment Advisers, a SEBI-registered Investment Adviser (Registration No. INA000020758; BASL Enlistment No. 2318). We provide fee-based investment advisory services based on client risk profiling and suitability. SEBI registration does not guarantee investment returns or performance.
Enrolling in investment advisory services with The Trading Mitra, operated by SR Alpha Investment Advisers, is a simple online process.
Follow these steps:
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Client Registration: Complete our online onboarding form and provide the required personal and KYC details.
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Risk Profiling: Complete a risk assessment questionnaire to evaluate your financial goals, investment horizon and risk tolerance.
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Plan Selection: Choose an investment advisory service appropriate for your assessed risk profile and investment requirements.
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Advisory Agreement: Review and digitally sign the investment advisory agreement and applicable documents.
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Fee Payment: Pay the agreed advisory fee through the available payment methods.
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Advisory Activation: Once onboarding is completed, our team initiates your investment advisory services as per the agreement.
The Trading Mitra provides fee-based investment advisory services, including portfolio advisory, mutual funds, ETFs and equity investment guidance, subject to client suitability.
Explore our Investment Advisory Services to learn more.
Note: Stock market educational courses have a separate enrolment process.
To enrol in investment advisory services with The Trading Mitra, operated by SR Alpha Investment Advisers (SEBI-Registered Investment Adviser – INA000020758), investors need to complete the required KYC verification, risk profiling and advisory agreement process.
Documents and information that may be required include:
PAN Card: For identity verification and regulatory compliance.
Identity and Address Proof: Valid documents such as Aadhaar, passport or other accepted identification documents, as applicable.
Financial Information: Income details, investment objectives and financial information required to assess suitability.
Bank or Demat Account Statements: May be requested for portfolio review, investment planning or verification purposes.
Risk Profiling Questionnaire: To assess investment experience, risk tolerance, financial capacity and investment horizon.
Investment Advisory Agreement: A duly signed agreement outlining the advisory services, fees, responsibilities and applicable terms.
The exact documentation may vary depending on the selected advisory service, KYC status and regulatory requirements.
At The Trading Mitra, investment recommendations are provided only after the required onboarding, risk assessment and suitability procedures are completed.
Explore our Investment Advisory Services to understand the available advisory plans and onboarding process.
The Trading Mitra, operated by SR Alpha Investment Advisers (SEBI-Registered Investment Adviser – INA000020758), accepts secure digital payments for its investment advisory services.
Available payment methods include:
UPI Payments: Clients can pay their investment advisory fees through the firm’s authorised UPI payment details.
Bank Transfer (NEFT/RTGS/IMPS): Clients can transfer advisory fees directly to the firm’s designated bank account.
Transparent and Fixed-Fee Advisory:
The Trading Mitra follows a transparent, fixed-fee advisory model without earning commissions from investment product distribution.
All advisory fees are disclosed before engagement, and payments are supported by appropriate invoices and records for compliance purposes.
Clients are advised to make payments only through officially authorised payment channels provided by SR Alpha Investment Advisers.
Explore our Investment Advisory Services to learn more about our advisory offerings.
Yes. The Trading Mitra, operated by SR Alpha Investment Advisers (SEBI-Registered Investment Adviser – INA000020758), follows a transparent refund and cancellation policy in accordance with applicable SEBI regulations.
Our refund policy includes:
Early Termination: Clients may discontinue their investment advisory services before the completion of their subscription period.
Proportionate Refund: If the advisory agreement is terminated prematurely, eligible clients are entitled to a refund of the advisory fees attributable to the unexpired service period.
Breakage Fee: As permitted under SEBI regulations, the Investment Adviser may retain a breakage fee not exceeding one quarter’s advisory fee.
Refund Process: Applicable refunds are processed according to the terms of the signed investment advisory agreement and regulatory requirements.
These regulatory refund provisions apply to individual and HUF clients who are not accredited investors. For other client categories, the agreed contractual terms apply.
Important: Refunds relate to advisory service fees and do not cover investment or trading losses. The Trading Mitra does not guarantee investment returns or offer loss-recovery services.
For more details, refer to your signed Investment Advisory Agreement and applicable refund and cancellation terms.
Yes. The Trading Mitra, operated by SR Alpha Investment Advisers (SEBI-Registered Investment Adviser – INA000020758), allows clients to cancel their investment advisory subscription or service plan at any time, subject to the terms of the signed advisory agreement.
Our cancellation process includes:
Cancellation Request: Clients can submit a written cancellation request to our support team at info@thetradingmitra.com.
Subscription Termination: Upon receiving the request, our team will initiate the termination process in accordance with the advisory agreement.
Refund Eligibility: Clients may be eligible for a proportionate refund of advisory fees for the unexpired subscription period, subject to applicable SEBI regulations.
Applicable Charges: Any permitted breakage fee or deductions will be governed by the signed advisory agreement and applicable regulatory requirements.
Our Commitment to Transparency:
The Trading Mitra follows a transparent, fixed-fee investment advisory model without commissions from investment product distribution. Clients retain control over their investments, even after discontinuing advisory services.
For further details, please refer to your signed Investment Advisory Agreement or contact our support team.
No. The Trading Mitra, operated by SR Alpha Investment Advisers (SEBI-Registered Investment Adviser – INA000020758), does not impose a mandatory lock-in period on its investment advisory services.
Our flexible advisory subscription policy includes:
No Mandatory Lock-in: Clients are free to discontinue their investment advisory services at any time, subject to the terms of the signed advisory agreement.
Flexible Cancellation: Clients can request cancellation of their advisory subscription by contacting our support team at info@thetradingmitra.com.
Refund of Unused Advisory Fees: Eligible clients may receive a proportionate refund for the unexpired service period, in accordance with applicable SEBI regulations and the advisory agreement.
Transparent Fee Structure: Any applicable breakage fee or permitted deductions are governed by the signed advisory agreement and regulatory requirements.
Client Freedom and Investment Control:
The Trading Mitra follows a transparent, fixed-fee investment advisory model without commissions from investment product distribution. Clients retain complete ownership and control of their investments, even after discontinuing advisory services.
Explore our Investment Advisory Services to learn more about our advisory plans and service offerings.
Yes. If you discontinue your investment advisory services and later decide to re-enrol with The Trading Mitra, operated by SR Alpha Investment Advisers (SEBI-Registered Investment Adviser – INA000020758), a new advisory agreement and applicable subscription fee will be required.
Our re-enrolment process includes:
Fresh Registration: Returning clients may need to update their personal, financial and KYC information, where applicable.
Updated Risk Profiling: Your risk profile and investment suitability may be reassessed to reflect changes in your financial goals, income, risk tolerance or investment horizon.
New Advisory Agreement: A fresh investment advisory agreement must be completed before restarting advisory services.
Applicable Advisory Fees: The fee prevailing at the time of re-enrolment will apply, as subscription pricing and service terms may change over time.
Advisory Reactivation: Once the necessary documentation and payment are completed, investment advisory services will resume according to the newly agreed terms.
Transparent and Fixed-Fee Advisory:
The Trading Mitra follows a transparent, fixed-fee investment advisory model without earning commissions from investment product distribution. All applicable fees and service conditions are disclosed before engagement.
Explore our Investment Advisory Services to learn more about available investment advisory plans.
No. The Trading Mitra, operated by SR Alpha Investment Advisers (SEBI-Registered Investment Adviser – INA000020758), does not offer free trials or complimentary personalised investment advisory services.
Why do we not offer free advisory trials?
SEBI Regulatory Compliance: SEBI restricts registered Investment Advisers from providing free trials of investment advisory products or services to prospective clients.
Mandatory Risk Profiling: Personalised investment recommendations require an assessment of the client’s financial position, investment objectives, risk tolerance and investment horizon.
Suitability-Based Advice: Investment recommendations are provided only after completing the required onboarding, risk profiling and suitability assessment.
Transparent Advisory Fees: The Trading Mitra follows a fixed-fee investment advisory model, with applicable fees disclosed before engagement and no commissions from investment product distribution.
Can prospective clients enquire about our services?
Yes. Investors can contact our team to understand our advisory plans, fees, eligibility requirements and onboarding process. General service-related enquiries do not constitute personalised investment advice.
Explore our Investment Advisory Services to understand our offerings.
Investment in securities markets is subject to market risks. SEBI registration does not guarantee returns or investment performance.
Yes. The Trading Mitra, operated by SR Alpha Investment Advisers (SEBI-Registered Investment Adviser – INA000020758), allows clients to request changes or upgrades to their investment advisory plans based on their evolving financial goals, investment needs and risk profile.
Our advisory plan modification process includes:
Flexible Plan Upgrades: Clients can request to switch between available investment advisory plans, including Conservative, Balanced and Growth-oriented investment strategies.
Risk Profile Assessment: Any change in the advisory plan must be compatible with the client’s assessed risk tolerance, financial capacity and investment objectives.
Portfolio Reassessment: Our advisory team may review the existing investment portfolio, asset allocation and investment horizon before recommending a suitable plan.
Agreement Modification: Changes in advisory services, fees or other contractual terms may require an updated agreement or additional documentation.
Transparent Fee Adjustments: Any additional fees or applicable adjustments resulting from a plan change will be communicated before implementation.
Suitability-Based Investment Advisory:
At The Trading Mitra, investment recommendations are based on individual risk profiling and suitability assessments. Clients can request a more conservative investment strategy, while upgrades to higher-risk strategies are permitted only when supported by their assessed risk profile.
To explore our available plans, visit our Investment Advisory Services page or contact our advisory team.
All plan modifications are subject to applicable SEBI regulations, service availability and the terms of the investment advisory agreement.
No. The Trading Mitra, operated by SR Alpha Investment Advisers (SEBI-Registered Investment Adviser – INA000020758), does not guarantee investment returns, reimburse trading losses or offer money-back guarantees against investment losses.
Our investment advisory approach includes:
Research-Based Investment Advice: We provide investment recommendations based on fundamental analysis, technical analysis, market conditions and individual investor suitability.
Risk Management: Our advisory approach focuses on portfolio diversification, asset allocation, risk profiling and appropriate risk management strategies to help investors make informed decisions.
No Guaranteed Returns: Investments in equities, mutual funds, ETFs and other securities are subject to market risks. Investment values may fluctuate, and losses are possible.
Transparent Fixed-Fee Model: The Trading Mitra charges professional advisory fees without sharing in clients’ investment profits or losses. We do not operate on a profit-sharing or loss-sharing arrangement.
Client Ownership and Control: Investors retain ownership and control of their investments and make their own investment decisions based on the advice provided.
Our Commitment to Responsible Investment Advisory:
At The Trading Mitra, our objective is to help investors make informed investment decisions through disciplined research, suitable asset allocation and long-term investment planning rather than promising guaranteed returns.
Explore our Investment Advisory Services to understand our investment advisory approach.
Disclaimer: Investments in securities markets are subject to market risks. SEBI registration does not guarantee investment performance or assure returns. Any applicable refund of advisory service fees is governed separately by the advisory agreement and relevant regulations.
The primary difference between a SEBI-Registered Investment Adviser (RIA) and a Mutual Fund Distributor (MFD) lies in their compensation structure, services and regulatory responsibilities.
The Trading Mitra, operated by SR Alpha Investment Advisers (SEBI Registration No. INA000020758), follows a transparent, fixed-fee investment advisory model rather than earning commissions from investment product distribution.
Key Differences Between Investment Advisory and Product Distribution:
Fee-Based vs Commission-Based Model: A SEBI-Registered Investment Adviser charges advisory fees directly to clients. Mutual Fund Distributors generally earn commissions from Asset Management Companies (AMCs) for investments made through regular mutual fund plans.
Personalised Investment Advice: Investment Advisers provide recommendations based on a client’s financial goals, risk profile, investment horizon and suitability. Mutual Fund Distributors primarily facilitate mutual fund investments and provide product-related guidance within their regulatory framework.
Direct vs Regular Mutual Fund Plans: Investment Advisers may recommend direct mutual fund plans, which generally have lower expense ratios because they do not include distributor commissions. Distributors typically facilitate investments through regular mutual fund plans.
Portfolio Advisory and Asset Allocation: Investment Advisers may provide portfolio construction, portfolio review, rebalancing, mutual fund, ETF and equity investment recommendations based on the client’s financial circumstances and agreed service scope.
Transparency and Conflict of Interest: SEBI-Registered Investment Advisers have fiduciary responsibilities and must act in their clients’ best interests. The Trading Mitra does not receive commissions or incentives from investment product providers for its advisory recommendations.
Why Choose The Trading Mitra?
At The Trading Mitra, our advisory approach focuses on suitable asset allocation, disciplined investment strategies, transparent fees and long-term financial objectives.
Clients retain ownership and control of their investments, while our team provides independent, research-based investment guidance.
Explore our Investment Advisory Services to understand our fixed-fee investment advisory offerings.
Disclaimer: Investments in securities markets are subject to market risks. SEBI registration does not guarantee investment returns or performance.
The Trading Mitra, operated by SR Alpha Investment Advisers (SEBI-Registered Investment Adviser – INA000020758), follows a transparent, fixed-fee investment advisory model in accordance with applicable SEBI regulations.
Our investment advisory fees depend on the type of service, selected advisory plan and subscription duration.
Our Investment Advisory Fee Structure:
Fixed-Fee Advisory: We charge a predetermined professional advisory fee rather than earning commissions from investment products or charging a percentage of investment profits.
Annual Investment Advisory Plans: Clients can select suitable advisory plans covering portfolio allocation, mutual funds, ETFs and equity investments, based on their risk profile and financial objectives.
One-Time Advisory Services: We offer services such as portfolio review and rebalancing, and mutual fund or ETF recommendations, for clients requiring specific investment guidance.
No Distribution Commissions: The Trading Mitra does not earn commissions or incentives from mutual fund companies, brokers or other investment product providers for its advisory recommendations.
Transparent Fee Disclosure: All applicable advisory fees, payment terms and service deliverables are disclosed before entering into the investment advisory agreement.
Why Choose Fixed-Fee Investment Advisory?
Our fixed-fee model is designed to align advisory services with clients’ financial goals while reducing commission-related conflicts of interest.
At The Trading Mitra, investors retain complete ownership and control of their investments, and our role is to provide suitable, research-backed investment guidance.
Explore our Investment Advisory Services to understand the available plans and applicable fees.
Disclaimer: Investments in securities markets are subject to market risks. SEBI registration does not guarantee investment returns or performance.
Risk profiling is the process of assessing an investor’s financial capacity, willingness to take risks, investment objectives and investment horizon before providing personalised investment advice.
At The Trading Mitra, operated by SR Alpha Investment Advisers (SEBI-Registered Investment Adviser – INA000020758), risk profiling is an essential part of our investment advisory process to ensure recommendations are suitable for each client’s financial circumstances.
Our Investment Risk Profiling Process Includes:
Financial Risk Capacity: Evaluating an investor’s income, financial obligations, existing investments and ability to withstand potential investment losses.
Risk Tolerance: Understanding how comfortable an investor is with market volatility, temporary portfolio declines and potential financial losses.
Investment Objectives: Identifying financial goals such as long-term wealth creation, capital preservation, retirement planning or future financial requirements.
Investment Horizon: Assessing how long an investor intends to remain invested, as different investment strategies carry different levels of risk over time.
Risk Classification: Based on the risk assessment, investors may be classified into Conservative, Balanced, Growth or Growth + F&O categories under The Trading Mitra’s internal risk-profiling framework.
Investment Suitability: Recommending suitable asset allocation and investment strategies involving mutual funds, ETFs, equities or other permitted investment products based on the client’s assessed risk profile.
Why Is Risk Profiling Important?
Risk profiling helps investors avoid taking investment risks that exceed their financial capacity or risk tolerance. It also helps advisers design suitable investment portfolios, select appropriate investment products and establish a disciplined approach to portfolio management.
At The Trading Mitra, clients with higher risk tolerance may still choose more conservative investment strategies. However, higher-risk investment strategies are recommended only when supported by the client’s assessed risk profile and applicable suitability requirements.
Explore our Investment Advisory Services to understand how we structure investment strategies according to different investor risk profiles.
Disclaimer: Risk profiling helps assess investment suitability but does not eliminate market risks or guarantee investment returns.
No. The Trading Mitra, operated by SR Alpha Investment Advisers (SEBI-Registered Investment Adviser – INA000020758), provides personalised investment advisory services but does not directly handle client investment funds, execute trades or take custody of investors’ securities.
How Our Investment Advisory Model Works:
Complete Control Over Investments: Clients retain ownership and control of their money, investments, bank accounts and Demat accounts at all times.
Research-Based Investment Recommendations: We provide investment guidance covering mutual funds, ETFs, direct equities, portfolio allocation and rebalancing strategies based on the client’s financial goals and assessed risk profile.
Client-Executed Transactions: Investors independently implement recommendations through their preferred SEBI-registered brokers or authorised investment platforms.
No Custody of Client Funds: The Trading Mitra does not collect or hold money intended for investment in securities. Clients pay only the applicable professional advisory fees directly to the firm.
Independent Investment Decisions: Clients decide whether to act on our recommendations and retain responsibility for executing their investment transactions.
Our Transparent, Fixed-Fee Investment Advisory Approach:
At The Trading Mitra, our objective is to provide independent, research-backed and suitability-based investment guidance while ensuring clients maintain control over their investment decisions and assets.
We follow a transparent fixed-fee advisory model without earning commissions from investment product distribution.
Explore our Investment Advisory Services to learn more about our investment advisory process and available plans.
Disclaimer: Investments in securities markets are subject to market risks. SEBI registration does not guarantee investment returns or performance.
The Trading Mitra, operated by SR Alpha Investment Advisers (SEBI-Registered Investment Adviser – INA000020758), is committed to protecting the privacy and confidentiality of clients’ personal, financial and investment-related information.
We handle client information in accordance with applicable regulatory requirements and our published Privacy Policy.
How We Handle and Protect Client Information:
Confidential Client Information: Personal details, PAN, KYC records, financial information and investment portfolio details are treated as confidential and used for authorised business and regulatory purposes.
KYC and Regulatory Compliance: Client information is collected and processed for identity verification, regulatory compliance, investment risk profiling and suitability assessments.
Purpose-Based Data Usage: Information provided during registration and onboarding is used to deliver investment advisory services, communicate with clients, maintain necessary records and fulfil applicable legal obligations.
Third-Party Service Providers: Authorised KYC service providers, payment gateways and other service providers may be involved in relevant processes. Information is handled subject to applicable legal requirements and the firm’s Privacy Policy.
Regulatory Record Retention: Certain client information and records may need to be retained even after an advisory subscription ends, as required under applicable regulations.
Client Privacy and Confidentiality: We do not disclose confidential client information without appropriate permission, except where disclosure is permitted or required under applicable laws.
Our Commitment to Client Trust:
At The Trading Mitra, maintaining client confidentiality and transparency is an important part of our investment advisory practices.
Clients should never share their trading account passwords, OTPs or other sensitive account credentials with anyone claiming to represent the firm.
For further details, please read our Privacy Policy or contact us at info@thetradingmitra.com.
Note: No digital system can guarantee absolute security. Personal information is handled subject to applicable laws, regulatory obligations and the firm’s privacy practices.
Yes. The Trading Mitra, operated by SR Alpha Investment Advisers (SEBI-Registered Investment Adviser – INA000020758), provides personalised investment advisory services covering mutual funds, Exchange-Traded Funds (ETFs), direct equity investments and other suitable financial instruments.
Our investment recommendations are based on each client’s financial goals, risk profile, investment horizon and investment suitability.
Our Investment Advisory Services Include:
Mutual Fund Advisory: Guidance on selecting suitable equity, debt and hybrid mutual funds based on investment objectives, risk tolerance and asset allocation requirements.
ETF Investment Advisory: Recommendations involving Indian and eligible global ETFs to support portfolio diversification and long-term investment strategies.
Direct Equity Advisory: Research-based stock investment recommendations covering long-term equity investments, fundamental analysis, valuations and selected investment opportunities.
Portfolio Review and Rebalancing: Evaluation of existing investment portfolios to identify asset allocation gaps, portfolio concentration, risk exposure and potential rebalancing requirements.
Debt and Conservative Investments: Guidance on suitable debt-oriented investment products and strategies for investors seeking relatively lower-risk investment options.
Investment Planning and Asset Allocation: Developing suitable investment strategies based on financial goals, investment horizon, financial capacity and assessed risk tolerance.
Independent, Fixed-Fee Investment Advisory:
The Trading Mitra follows a transparent, fixed-fee advisory model and does not earn commissions from mutual fund companies, brokers or investment product distribution.
We provide investment recommendations, while clients retain complete ownership and control of their investments and execute transactions through their preferred authorised investment platforms.
Explore our Investment Advisory Services to learn more about our portfolio advisory, mutual fund, ETF and equity investment services.
Disclaimer: Investment recommendations are subject to individual risk profiling, suitability assessment and the selected advisory service. Investments in securities markets are subject to market risks. SEBI registration does not guarantee investment returns or performance.
After receiving investment recommendations from The Trading Mitra, operated by SR Alpha Investment Advisers (SEBI-Registered Investment Adviser – INA000020758), clients can independently implement the advice through their preferred authorised broker or investment platform.
Our investment advisory model is designed to provide research-backed guidance while allowing investors to retain complete ownership and control of their investments.
What Happens After Receiving Investment Advice?
Review Investment Recommendations: Clients receive investment guidance based on their financial goals, risk profile, investment horizon and selected advisory service.
Independent Investment Execution: Investors can implement recommendations involving mutual funds, ETFs, direct equities and other suitable financial instruments through their preferred authorised investment platforms.
Complete Control Over Investments: The Trading Mitra does not directly execute trades, hold client investment funds or take custody of securities. All investment transactions remain under the client’s control.
Portfolio Monitoring: Clients can monitor their investments, portfolio performance and market movements through their respective brokers or investment platforms.
Periodic Portfolio Reviews: Depending on the selected advisory plan, The Trading Mitra may provide periodic portfolio reviews, investment updates and rebalancing recommendations in accordance with the agreed service terms.
Ongoing Advisory Support: Clients can communicate with our advisory team for clarification regarding recommendations and other support covered under their advisory agreement.
Our Approach to Investment Advisory:
At The Trading Mitra, our objective is to help investors make informed investment decisions through disciplined research, suitable asset allocation and risk management.
We follow a transparent, fixed-fee advisory model without earning commissions from investment product distribution.
Explore our Investment Advisory Services to understand our portfolio advisory services and ongoing investment support.
Disclaimer: Investment recommendations are subject to individual risk profiling and suitability assessment. Clients are responsible for implementing their investment decisions. Investments in securities markets are subject to market risks.
The Trading Mitra, operated by SR Alpha Investment Advisers (SEBI-Registered Investment Adviser – INA000020758), provides periodic investment portfolio reviews and rebalancing recommendations based on the client’s selected advisory plan, risk profile and investment objectives.
The frequency of portfolio reviews depends on the advisory service and the terms specified in the investment advisory agreement.
Our Portfolio Review and Monitoring Process Includes:
Periodic Portfolio Reviews: We assess investment portfolios at intervals specified in the advisory agreement. Annual advisory plans may include quarterly investment updates, depending on the selected service.
Asset Allocation Review: We evaluate the allocation across mutual funds, ETFs, direct equities and other investments to identify deviations from the recommended investment strategy.
Portfolio Rebalancing Recommendations: When required, we may recommend adjustments to maintain suitable asset allocation, manage portfolio concentration and align investments with the client’s risk profile.
Investment Performance Evaluation: We review portfolio performance, investment fundamentals and relevant market developments to assess whether existing investment recommendations remain appropriate.
Changes in Financial Goals or Risk Profile: Significant changes in a client’s financial circumstances, investment horizon or risk tolerance may require reassessment of the investment strategy.
Market and Economic Developments: Major changes in market conditions, interest rates, economic trends or company fundamentals may influence portfolio review and rebalancing recommendations.
Our Approach to Long-Term Portfolio Management:
At The Trading Mitra, we focus on disciplined investment strategies, suitable asset allocation and risk management rather than unnecessary portfolio turnover.
Our advisory services are provided through a transparent, fixed-fee model without commissions from investment product distribution. Clients retain ownership and control of their investments and independently execute recommended transactions.
Explore our Investment Advisory Services to learn more about our portfolio advisory, monitoring and rebalancing services.
Disclaimer: Portfolio review frequency and deliverables are governed by the selected advisory plan and signed agreement. Periodic reviews and rebalancing do not eliminate investment risks or guarantee returns.
The Trading Mitra, operated by SR Alpha Investment Advisers (SEBI-Registered Investment Adviser – INA000020758), provides investment advisory recommendations and client support through WhatsApp and email, making it convenient for investors to communicate with our advisory team.
Our Investment Advisory Communication Channels Include:
WhatsApp Communication: Clients can connect with our advisory team at +91 80100 54067 for investment-related communication, service updates and clarification regarding recommendations.
Email Communication: Clients can contact us at info@thetradingmitra.com for investment advisory enquiries, documentation, recommendations and other service-related correspondence.
Investment Recommendations: Depending on the selected advisory plan, clients may receive recommendations covering mutual funds, ETFs, direct equities, asset allocation and portfolio rebalancing.
Portfolio Reviews and Updates: Clients enrolled in applicable advisory plans receive periodic portfolio reviews, investment updates and rebalancing guidance according to their service agreement.
Advisory Support: Clients can contact our team to seek clarification regarding investment recommendations, risk management strategies and portfolio-related queries within their subscribed service scope.
Transparent Communication: Investment advisory services, recommendations and related communication are provided in accordance with the client’s risk profile, suitability assessment and agreed service terms.
Our Commitment to Accessible Investment Advisory:
At The Trading Mitra, we aim to make professional investment advisory services accessible through clear communication, research-backed recommendations and transparent client support.
We follow a fixed-fee investment advisory model without earning commissions from investment product distribution. Clients retain control over their investment accounts and independently execute investment transactions.
Contact Our Investment Advisory Team:
WhatsApp: +91 80100 54067
Email: info@thetradingmitra.com
Website: https://thetradingmitra.com/
Explore our Investment Advisory Services to learn more about our advisory plans and services.
Disclaimer: Investment recommendations are subject to risk profiling, suitability assessment and the selected advisory agreement. Investments in securities markets are subject to market risks. Clients should never share trading passwords or OTPs.
The Trading Mitra, operated by SR Alpha Investment Advisers (SEBI-Registered Investment Adviser – INA000020758), follows a structured investor grievance redressal process in accordance with applicable SEBI regulations.
Clients can raise complaints related to investment advisory services, subscription fees, recommendations, service delivery or other advisory-related concerns.
Our Investor Grievance Redressal Process Includes:
Contact Our Compliance Officer: Clients can initially submit their complaints or concerns directly to our Compliance and Grievance Officer, Mr. Praveen Bothra, through the following channels:
Email: info@thetradingmitra.com
Phone: +91 80100 54067
Complaint Review and Resolution: Our team reviews complaints and seeks to provide appropriate clarification or resolution. Clients can generally expect a response within 10 business days, as stated in our published grievance redressal policy.
Escalation to SEBI SCORES: If a complaint remains unresolved or the client is dissatisfied with the response, they may register a grievance through the SEBI Complaints Redress System (SCORES) at scores.sebi.gov.in.
SCORES Complaint Tracking: Investors can register, submit and track complaints online. Under the SCORES framework, the concerned entity is required to submit an Action Taken Report within 21 calendar days of receiving the complaint through the platform.
SMART ODR Dispute Resolution: If the grievance remains unresolved, eligible disputes may be taken to the SMART Online Dispute Resolution (ODR) platform, which facilitates online conciliation and arbitration.
SMART ODR Portal: smartodr.in
Our Commitment to Investor Protection:
At The Trading Mitra, we believe in transparent communication, regulatory compliance and responsible investment advisory practices. We aim to address investor concerns fairly and through the applicable grievance redressal mechanisms.
For detailed escalation procedures, visit our Grievance Redressal and Escalation Matrix.
Disclaimer: Grievance redressal procedures and timelines are subject to applicable SEBI regulations. SEBI registration does not guarantee investment returns or performance.
No. The Trading Mitra, operated by SR Alpha Investment Advisers (SEBI-Registered Investment Adviser – INA000020758), follows a transparent, fixed-fee investment advisory model and does not earn commissions or incentives from recommending investment products to advisory clients.
Unlike commission-based investment distribution, our advisory services are funded through professional fees paid directly by clients.
How Our Commission-Free Investment Advisory Model Works:
No Product Distribution Commissions: We do not receive commissions from mutual fund companies, brokers or other investment product providers for recommending investments to advisory clients.
Transparent Fixed Advisory Fees: Clients pay a predetermined professional fee for investment advisory services. Applicable charges are disclosed before entering into the investment advisory agreement.
Independent Investment Recommendations: Our investment advice is based on research, financial objectives, investment horizon, risk tolerance and individual client suitability rather than product-related commissions.
Direct Mutual Fund Plans: Where suitable, we may recommend direct mutual fund plans, which generally have lower expense ratios than regular plans because they exclude distributor commissions.
Client-Focused Portfolio Advisory: Our recommendations may cover mutual funds, ETFs, direct equities, asset allocation and portfolio rebalancing, depending on the client’s selected advisory service.
No Profit-Sharing Arrangement: We do not charge advisory clients a percentage of their investment profits or enter into arrangements to share their trading gains or losses.
Why Does Commission-Free Investment Advisory Matter?
A fixed-fee advisory structure helps reduce conflicts of interest arising from product distribution commissions. It allows investment recommendations to focus on client suitability, portfolio diversification, risk management and long-term financial objectives.
At The Trading Mitra, our approach is built around Clarity, Conviction and Consistency, with an emphasis on transparent fees and research-backed investment guidance.
Explore our Investment Advisory Services to understand our advisory plans, fee structure and investment approach.
Disclaimer: Investment recommendations are subject to risk profiling and suitability assessment. Investments in securities markets are subject to market risks. SEBI registration does not guarantee investment returns or performance.
No. The Trading Mitra, operated by SR Alpha Investment Advisers (SEBI-Registered Investment Adviser – INA000020758), provides non-discretionary investment advisory services. We offer research-backed investment recommendations and portfolio guidance, but do not directly manage client funds, execute trades or make investment decisions on behalf of investors.
How Our Investment Advisory Services Work:
Personalised Investment Recommendations: We provide investment guidance covering mutual funds, ETFs, direct equities, asset allocation and portfolio rebalancing, based on the client’s financial goals, investment horizon and assessed risk profile.
Client-Controlled Investment Decisions: Investors retain complete authority over their investment decisions and can choose whether to implement the recommendations provided by our advisory team.
Independent Trade Execution: Clients execute investment transactions through their preferred SEBI-registered stockbrokers or authorised investment platforms. The Trading Mitra does not place trades on behalf of clients.
No Custody of Client Funds: We do not hold or manage client investment capital, securities or Demat accounts. Clients retain ownership and control of their financial assets.
Portfolio Review and Rebalancing: Depending on the selected advisory plan, we provide periodic portfolio reviews, asset allocation recommendations and investment updates to help clients assess their portfolios.
Transparent Fixed-Fee Advisory: The Trading Mitra charges professional advisory fees without earning commissions from investment product distribution or participating in clients’ investment profits or losses.
Investment Advisory vs Portfolio Management:
Unlike discretionary Portfolio Management Services (PMS), where an authorised portfolio manager may make investment decisions on behalf of clients, The Trading Mitra provides investment recommendations while clients independently decide whether and how to execute them.
Our advisory approach focuses on Clarity, Conviction and Consistency, helping investors make informed investment decisions through disciplined research, risk management and suitability-based guidance.
Explore our Investment Advisory Services to understand our investment advisory plans, portfolio review services and investment strategies.
Disclaimer: Investments in securities markets are subject to market risks. Investment recommendations are subject to risk profiling and suitability assessments. SEBI registration does not guarantee investment returns or performance.